A technical glitch has interfered with the issuing of U.S. travel visas.
As The Wall Street Journal reports, the State Department experienced a technical glitch between July 19th and July 23rd. As of today, the problem hasn’t been completely resolved, though the system is back up and running. This issue has created a backlog of people waiting to hear about their visas.
The problem originated with the Consular Consolidated Database and is not contained to any particular country or visa category.
The State Department issued an apology through spokeswoman Marie Harf saying, “We apologize to applicants and recognize this may cause hardship to applicants waiting on visas and passports. We are working to correct the issue as quickly as possible.”
It is not known how many people have been affected, but it is estimated to be in the millions. One country alone saw 50,000 applicants affected by this glitch.
And unfortunately that included VISANOW users.
“We fully understand the difficult position this creates for our clients, and we share their hope that the issue is resolved shortly. In the meantime, we continue to be available to respond to questions and counsel clients to assist them through this process, “ says Eric Frank, Director of Legal Services.
If you are working on your visa application through VISANOW please feel free to contact us with any questions.
